Shipping policy
Order Processing
Please allow up to 2 business days for orders to be processed.
Once your order has been processed, it will be shipped and tracking information will be sent to the email address provided at checkout.
Processing times do not include weekends or holidays.
Custom Order Processing
Custom orders require additional preparation time.
Processing time for custom orders is up to 2 weeks, unless otherwise discussed during consultation.
Turnaround time begins once the deposit or full payment has been received, not from the date of consultation.
Shipping transit times are estimates provided by the carrier and are not guaranteed.
Be Inspired Craft Haven is not responsible for shipping carrier errors, including:
-
Delayed packages
-
Lost packages
-
Damaged packages during transit
We are also not responsible for delays caused by:
-
Weather conditions
-
Natural disasters
-
Carrier route interruptions
-
Other unforeseen circumstances outside our control
If a package is lost or delayed, customers should contact the shipping carrier directly using the provided tracking number.